Frequently Asked Questions

We guarantee that our products are lifetime for three reasons: our products are made with high quality material, our installers value high standard workmanship (backed by our 3 year workmanship warranty), and majority of our products are well-known brands backed by a (limited) lifetime warranty. We don't just want to get jobs done, we want to do jobs well. That's why we stand behind the work we do and deal for brands that stand behind the products they make.

BathWorX serves cities around Southwestern Ontario including Cambridge, Kitchener, Waterloo, Guelph, Brantford, Fergus, Elmira, Woodstock, Stratford, Milton, Oakville, Puslinch, and surrounding areas.

Timeline between deposit and installation start date can range from 2-8 weeks depending on type of job/circumstances.

Our main showroom/office is located in Cambridge, Ontario on 25 Struck Court Unit 6D, but our services reach well beyond Cambridge! We complete renovations around Southwestern Ontario including Cambridge, Kitchener, Waterloo, Guelph, Brantford, Fergus, Elmira, Woodstock, Stratford, Milton, Oakville, Puslinch, and surrounding areas.

Yes! With great work from our expert installers, bathtub replacements and tub to shower conversions can usually get done in as little as 2 days. However, when talking about a full bathroom renovation, this typically takes 4-7 days (sometimes may take longer depending on the job). At BathWorX, bathrooms are our specialty from start to finish, giving us an edge on efficiency!

BathWorX has been in business since 2012, founded by father and son Jake and Brent H. Since 2001, Jake has been in the bathroom business. In 2012, Brent joined the team, and BathWorX was born!

Because we're awesome! :)

Coming to our showroom is a super helpful step in getting your bathroom renovation started. We have displays of different acrylic wetwalls, Wetwall by Wilsonart walls, and more grout-free options. We also have options of shower bases, shower doors, shower and bath faucets, and Stonewood vanities. And if you are looking for mobility options, we have two walk-in tub displays and accessible showers.

No! We need to have the water off for no longer than 2 hours (no matter the type of installation). If more complex plumbing is required, we might need the water off for more than a couple hours, but that is rare.

Yes! We prefer doing it this way, as it is always helpful to check out the job. However, in some circumstances, we can give you a quote without going to your home.